Photo Eraser not finishing ever!

Respondida

Jim Rivers

• 15 de mayo de 2020 19:52

Hello. 
I just purchased, downloaded and activated my copy of inPixio. Everytime I try to use the Photo Eraser, it  does not complete the process ever.... After selecting the subject to erase, and clicking the "erase" button,.. A little blue circle spins and the blue progress bar moves to about 3/4 of the way across then stops every time, and the little blue spinning circle spins all day!  What could be the issue?  Do I have a bad download of the program?  Do I need to reinstall inPixio?  Any help is appreciated. 

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• Comentario oficial

  

  Lola

  • 18 de mayo de 2020 16:14
  • Editado

  Hi Jim,

  Thank you for your request. The question was already answered on other posts here:

  https://inpixio.zendesk.com/hc/en-us/community/posts/360064445012-photo-eraser

  https://inpixio.zendesk.com/hc/en-us/community/posts/360061891452

  Let me know if the instructions were useful to you.

  Regards!

  InPixio Team

   
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  Dr. Hans-Joachim Andres

  • 16 de mayo de 2020 06:29

  I have the same problem with my new installation.

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