Activation issue.

Wandfkreations

• 9 février 2021 05:11

I purchased the lifetime license for 5 machines. I installed it on 3 and one of them died. I purchased 2 more machines, installed on one and it was working, installed on the second and it worked but the previous machine then asked for the key. I pasted the key in and it says the key is already registered. Even taking into account that the dead machine is using up 1 license, I still have not exceeded my limit. I tried calling the support # and after a brief message I got 13 minutes of silence and was then disconnected. That is unacceptable service.

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• Commentaire officiel

  

  Lola

  • 9 février 2021 11:39

  Hi Anthony,

  I do apologize for the issue with the activation. I have asked our technical agent to send you the new license key right away.

  Regards!

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