Refund please - why isn't there a Contact box to communicate with you?

Neil Campbell

• 27 de mayo de 2023 17:42

I purchased your inPixio Photo Studio Pro software on 23 May 2023. I have not downloaded it and I have not used the key you sent me. I do not wish to use it and I ask for a refund now please, as I will never use it. I don't know if this message is equivalent to a ticket or whatever, but there is nowhere else shown on your website that I can contact you.

Neil Campbell

 

0

• Comentario oficial

  

  Lina

  • 29 de mayo de 2023 10:29

  Hi Neil, 

  Thanks for letting us know that you want to get a refund. We received your emails regarding this request. We will make sure you get your tickets answered. 

  You can create a ticket or contact in the live chat on this page:  https://inpixio.zendesk.com/hc/en
  To contact in live chat, find in the bottom left a red button "Support" and click on it. First, you will be asked to find the solution in our knowledgebase, if you can't find it there, the LIVE CHAT button will appear, please click on it to start a conversation.
  You can also create a request by clicking on the “contact us” button on that page.

  Regards, 

  inPixio Team

Iniciar sesión para dejar un comentario.