can not use the pro version i purchased always has a watermark while using the program

Respondida

Reinharm73

• 27 de febrero de 2023 23:11

Purchased the pro version along with maximiser and focus. Trying to reach someone to get the programs to work is impossible. All I want is the programs I paid for to work! I cant even log into maximiser or the focus software.  And the pro version keeps trying to get me to upgrade packages and placing a watermark while just trying to remove a background. Beyond frustrated with the company 

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• Comentario oficial

  

  Megan

  • 28 de febrero de 2023 16:58

  Hi Reinharm,

  Thank you for letting us know you have inPixio watermarks on your edited photos.

  Please be informed that it can be because you are not logged into your account. Please activate your license to use all the features. Here is an article on how to activate your license: 
  https://support.inpixio.com/hc/en-us/articles/6187598354452 

  Please feel free to let me know if you have any questions. 

  Regards, 
  inPixio team 
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  Reinharm73

  • 28 de febrero de 2023 17:06

  I am logged into my account and the support person keeps sending me to a different person who dose not respond. I need this for a customer order this week. Who do I need to talk to. To get this fixed?

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  Lina

  • 2 de marzo de 2023 14:52

  Thanks for letting us know that the issue persists. We will email you to assist you further.

  Regards, 
  inPixio team 

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