Hi, I purchased the software last Friday. I have been trying to get a refund since Monday (now 5 days ago) as I find the software unsuitable for my needs. I created a ticket and rang the "helpline" several times but cannot get hold of anyone. Every time I call I get this message: "We're sorry due to unforeseen circumstances our phone lines are currently busy right now". You might as well just disconnect the phone if you don't want anyone to get through to you. Also, zero response in terms of email communication, apart from emails asking to rate your service. I can't seem to locate the "live chat". Please can someone get in touch with me to arrange a refund?!
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