Error message: The data is invalid"

Michael Bonilla

• June 11, 2021 17:13

I just purchased PhotoStudio 11 and I am unable to install it on my computer because I am getting the following error message "the data is invalid". Can anyone help me???

Thanks, Mike

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• Official comment

  

  Megan

  • June 11, 2021 20:01
  • Edited

  Hi Mike, 
  
  Thank you for posting about the installation issue. I will be glad to help you. 
  
  Please try to download and install inPixio Photo Studio with this all-in-one installer link: https://filecdn.inpixio.com/Photo_Studio/ML/inPixioPhotoStudio11.exe 
  
  Please let us know if the still issue persists

  Regards!
  
  
• 

  Michael Bonilla

  • June 14, 2021 08:17

  No, it did NOT work! This is frustrating! -Mike

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• 

  Megan

  • June 14, 2021 19:19

  Hi Mike, 

  thank you for the update, we will certainly help you with the installation issue. I will create a support case for you so our support representative can follow up to get the issue resolved. 

  Regards! 

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• 

  paul ward

  • July 05, 2021 15:10

  yes im getting the same message on windows 10, it warns that it may harm your computer

   

  it isnot good or clever

   

  regards

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• 

  Lina

  • July 06, 2021 11:39

  Hi Paul, 

  thank you for letting us know about the error messages you get when trying to install inPixio on your PC. We will create a support case to help you install the program correctly.

  Regards! 

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• 

  Carl R Bradley Jr

  • July 22, 2021 17:55

  The new version (11.3) that you posted solved this problem for me today;  however, it says trial version, and I purchased lifetime upgrades.

  Carl Bradley

  old_fogey@yahoo.com

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• 

  Valerie

  • July 22, 2021 19:52
  • Edited

  Hi Carl,

  thank you for reaching out to us to notify us about the activation issue. We have created a support case where we will help you to activate your program. 

  Best regards.

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