Photo Studio 10 upgrade to 11

Abdullah ALSHALHOUB

• May 19, 2021 19:20

Hi

I have an active subscription of Photo Studio 10 Special Edition, i downloaded Photo Studio 11, logged in, but it still in free trial, am i eligible of free upgrade?

Thanks

 

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• Official comment

  

  Lina

  • May 21, 2021 11:29

  Hi Abdullah, 

  thank you for your interest in upgrading to the new version, we will be glad to check if you can get a free upgrade. We will create a ticket for your case to help you with this issue accordingly. 
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  Abdullah ALSHALHOUB

  • May 23, 2021 12:29

  Thanks, that solves the problem.

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  Megan

  • May 23, 2021 21:58

  Hello  Abdullah, 
  Thank you for getting back with the update. We are glad to hear the issue has been resolved.
  Regards!

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