kevin leahy

kevinleahy11

• April 01, 2021 05:50

I have used inpixio for three years and very happy. i am currently using10 ultimate   again very happy, but would love to go "11" because change to me has been a positive experience.

i have purchased 11 and cannot get all the features to     3 help sessions (very good service although i was reluctent for them to take control of my computer} i am still unable to get the program to fire up. i have lefts a message on the support page and have had replies to say you are busy. your experts talked aboy computer speed     but i had no hassle in installing and using 10 ultimate         i don't want my $49.00 dollars back I want the program to work and make me happy        please help promptly      kevin leahy

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• Official comment

  

  Lina

  • April 01, 2021 15:25

  Hi Kevin,

  thank you for sharing your experience with our support, we will definitely look into the case and make sure it gets followed up quickly to help you fix the issues with inPixio 11.

  Regards!
• 

  Gil Madrid

  • April 07, 2021 00:08

  I have the same issue with tech response. My issue is that Version 11 does have a save option in cutter mode. Does not have a save option and does allow me to save in PNG format to create a transparent background in cutter  

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• 

  Walter T. - Support

  • April 07, 2021 16:32

  Hi Gil,

  Thank you for reaching us with a tech response inquiry. I will create a support case for you, so our technical agent will follow up.

  Regards!

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