for the second time in around four months, I have received e.mails from Inpixio offering new software. The more recent one I received just over a week ago I had forgotten about the other one that I received and the problems I had downloaded it. Anyway, I went ahead.and ordered this software. I received confirmation of my order and the licence key. but when I clicked on the download link it asked me to phone the number given and an agent would instruct me how to download the software. That is the part that I am not happy with why do have to go through this why can you not send me a link to download it as most software companies do. As I said I went through this procedure when I tried to order the other software offer that you sent me.there was that much confusion with the female agent and there were other people getting involved in the end I put the phone down. And probably lost my payment in the process so you can see why I am questioning and showing concern over this transaction. I would be grateful I any member of this community could put my mind at rest over this situation. Than k You Derek
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