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install problem setup program can not access the files on the server


1 comment

  • Official comment

    Hi Tom,

    We have tested the issue and nothing negative came up.

    This should work since it is managed by Windows directly (not InPixio), so, apparently, there is a need to change some Windows settings for your PC. Let's try to fix it for you.

    On the same computer, can you see your drive outside inPixio? Could you please try with different applications?

    If yes, please open InPixio software and click on Open and scroll again to check.

    Send us 2 screenshots of each to see the difference and investigate the case.

    Awaiting for your reply.


    InPixio Team

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