install problem setup program can not access the files on the server

Tom Pederson

• August 08, 2020 16:50

0

• Official comment

  

  Lola

  • August 18, 2020 10:51

  Hi Tom,

  We have tested the issue and nothing negative came up.

  This should work since it is managed by Windows directly (not InPixio), so, apparently, there is a need to change some Windows settings for your PC. Let's try to fix it for you.

  On the same computer, can you see your drive outside inPixio? Could you please try with different applications?

  If yes, please open InPixio software and click on Open and scroll again to check.

  Send us 2 screenshots of each to see the difference and investigate the case.

  Awaiting for your reply.

  Regards,

  InPixio Team

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