Photo 10

Answered

Greg Ashby

• August 04, 2020 05:48

Reinstall on my laptop just had new HD fitted I try to download it asks for credit card to buy again

0

• Official comment

  

  Hristo

  • August 05, 2020 13:19

  Hello Greg, 
  
  Thank you for your blog post. 
  
  This is happening on occasions, where the authentication is showing as potentially risky or if someone has your license through an illegitimate channel.

  
  To address and fix it, I will need you to do the following:
  - uninstall the program
  - restart your PC
  - get a fresh copy with the following download link - https://filecdn.inpixio.com/Photo_Studio/ML/inPixioPhotoStudio10.exe 
  - install the fresh copy of the program by using the right click option - "Run as administrator"
  - enter all your verification information

  The above should do the trick, but if not, do let me know, as I am only a post away. 

  
  Sincerely,
  Hristo,
  InPixio Technical Support UK

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