Missing activation key

Answered

David Vandenburgh

• July 27, 2020 22:06

I ordered Inpixio Photo Focus 4 and Maximiser 4, order Number: UQHSZMXP on July 19th. I received the activation key for Maximiser4 but not one for Focus 4 could you please send the activation key for Focus 4

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• Official comment

  

  Lola

  • July 28, 2020 10:14

  Hi David,

  Good catch!

  Our team is jumping on that problem right away, and we will fix the issue today.

  I appreciate letting me know about the service issue. We strive to ensure every customer is satisfied with our service, and I apologize for any way in which we may have inconvenienced you.

  Your new activation key along with the discount code will be sent t your email address shortly.

  Regards,

  InPixio Team
• 

  gary coutts

  • November 13, 2022 12:51

  Same as above no activation key

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• 

  Megan

  • November 15, 2022 10:48

  Hello Gary, 

  Thank you for letting us know you did not receive a key for Photo Focus and Photo Maximizer.

  Kindly note that the latest versions of inPixio Photo Focus and Photo Maximizer have an account-based activation, which means there are no license keys anymore.

  Your product will be attached to your inPixio account. An account is created upon purchase and linked to the email address you used during checkout.

  You should have received an email to create a password after your purchase was completed.

  In order to activate your product, please follow these steps:

  Click on the Login Logo in the top right corner.
  Enter your email address and password then click Sign In.

  Please let us know if you have any questions. 
  

  Regards,
  inPixio team 

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