how to redownload in pixio on new computer with registration numbers

Barbara Brown

• June 30, 2020 19:54

new computer old computer cleaned so noo info there

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• Official comment

  

  Lola

  • July 03, 2020 12:44

  Hi Barbara,

  Thank you for your post. I will help you get the software back to your PC.

  I have already created a support case for you, our technical agent will contact you shortly.

  Regards!

  InPixio Team
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  teodoro georgiadis

  • July 09, 2020 11:18

  I have the same problem, a new PC. How to download on the new one inpixio 9?

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  Nathanael Warren

  • July 10, 2020 02:12

  Why don't you allow at least 2 computers on each program. I have 1 desktop and 1 laptop.

  -1
• 

  Lola

  • July 29, 2020 12:05

  Hi Nathanael,

  Thank you for your question. InPixio may be activated on 1 computer at a time.

  The software is not permanently ‘locked’ to an activated computer, so you can always de-activate and transfer the activation to a different computer if needed.

  If you wish to use the products on 2 machines, or for further colleagues to also use the products, additional licenses will need to be purchased with the discounted price. 

  I can understand how convenient it could be for our customers to have the software on a laptop and on the desktop. I will relay your feedback to the appropriate marketing department.

  Regards,

  InPixio Team

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  Kay Barr

  • May 12, 2021 04:14

  My computer died and I had to buy a new one. However, InPixio will work in the new computer. Please help.

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  Kay Barr

  • May 12, 2021 04:16

  However, InPixio will NOT in the new computer....

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  Lina

  • May 13, 2021 10:47

  Hi Kay, thank you for letting us know you cannot use inPixio on your new PC. We will create a ticket for your case to help you transfer the license and make sure you have access to the program again. 

  Regards! 

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• 

  Terry Hanauer

  • May 20, 2023 16:37

  Hi,

  This is Terry Hanauer.  I need to transfer my Inpixio to my new computer.  How do I do it?

  Thanks,

  Terry

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• 

  Terry Hanauer

  • May 20, 2023 16:38

  Sorry.  My email is terry_hanauer@msn.com

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• 

  Megan

  • May 21, 2023 15:11

  Hello Terry, 
  Thank you for letting us know you need help transferring your license to a new device. Please be informed that you can do that in your inPixio online account. You need to unassign the license from your computer to activate it on another one.

  To unassign the license:

  • Please open inPixio Account Portal - inPixio
  • Sign in using your email and password from your inPixio account

  

  • Open My Products section and expand it. Click on the X next to the PC name to unassign the license.

   

  

  • Now you can download inPixio Photo Studio on your new computer and activate it on a new PC.

  Please let us know if you have any questions. 

  Regards, 
  inPixio team 

   

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