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Photo eraser not opening

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4 comments

  • Official comment
    Lola

    Hi Dave,

    Thank you for your post.

    I have created a support case and our technical agent will contact you back shortly.

    Regards,

    InPixio Team

  • Fred Geldof

    I have had the same issue, What is the fix please

    0
  • Rian Bartels

    Same problem here! How to fix this? 

    0
  • Lola

    Hi Rian,

    Thank you for your post. I apologize for the issue you face with the software.

    I recommend the following system specifications to run InPixio software:

    Windows version:
    Windows 7 (64-bit), 7 (32-bit), 8, 10
    Processor Intel® or AMD
    4 GB of RAM - (8 recommended)
    700 MB of free disk space, mouse and keyboard
    Internet connection
    Screen resolution 1024 x 768

    Please close all the InPixio software and install the newest InPixio Photo Studio 10.4 Ultimate version by following the link below

    https://filecdn.inpixio.com/Photo_Studio/ML/inPixioPhotoStudio10_Ultimate.exe

    The following steps are also recommended to get you back up and running in case the issue persists

    1 Install the software to a different location on your computer, as in a different drive if you have one, and not the default C:
    2. Once the installation has completed, right-click on the InPixio software icon and choose Run as administrator to give you full administrative rights to the software.

    Let me know the outcome.

    Regards!

    0

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