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After Update Issue with Key Code



1 comment

  • Official comment

    Hi Tammy,

    Thank you for your post. I apologize for your frustration.

    In cases where the program is reporting that the license is already used and actually you have installed it on one computer only, please make sure you have installed InPixio Photo software with the Administrator account, then allow standard users to utilize the software with full control permission.

    Keep in mind that Windows is a multi-user system and even though you are the only person who uses the computer that doesn’t mean the user account has administrative privileges granted.

    As per InPixio EULA (End User License Agreement), the provided license is a single user license. In case you need to install the program on another computer, please remove it from the control panel program’s list while the computer is connected to the Internet then use the same license to install it on another computer.

    In case you continue an issue with the activation, please contact our customer service directly with your license key, the screenshot of the error message, and your order ID number.


    InPixio Team

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