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Answered

Rgeorge386

• May 10, 2020 15:38

My update module doesn't work and has failed.  In fact it never worked.  I have shut down my security system several times to get it to update but NO UPDATE.  What do I need to do?  I have paid licenses  for focus and Studio pro 10.  But I have to reinstall them after waiting a couple days. What do I need to do.

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• Official comment

  

  Lola

  • May 11, 2020 15:35

  Hi Robin,

  Thank you for your post. I apologize for the issue you faced with the software.

  I have created a support ticket case for you and our technical agent will contact you directly.

  Regards!

  InPixio Team

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