How do I get a refund on inPixio Photo Studio 10 Ultimate - 1 Year?

Completed

Arnt Johnny Raanes

• April 11, 2020 19:33

It was not as I expected at all. I use Adobe, and thought this would help me alot, but, this is not as I was hoping. Maybe later versions will be more what I want, but I dont't want it now. So, please help me get a refund (30 days). Thank you

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• Official comment

  

  Lola

  • April 15, 2020 16:33
  • Edited

  Hi Arnt,

  Thank you for the post. Sorry to hear that our software doesn't respond to your needs,

  I have created a support case for you and our customer service agent will contact you shortly.

  Best Regards,

  InPixio Team
• 

  Westland

  • October 03, 2023 22:39

  I doubt that you will ever see your money again.  InPixio is a scam and their software is essentially a virus.  Really it should be registered as one at Google, Bing, and with McAfee.  I have been trying to get a refund, but they don't have any method on their site to request it.   

  They say "30 days money-back guarantee" ... but find me a way to exercise that.   It's nowhere on their site.   I don't know why these guys are still in business.

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• 

  Lina

  • October 06, 2023 15:04

  Hi, 

  Thanks for sharing your opinion on our services. We also appreciate sharing your concerns that the program contains a virus. We'd like to let you know that inPixio is absolutely secure but some antiviruses can falsely report that it is harmful. In this case, we advise adding inPixio to the exceptions of your antivirus. 

  Let us inform you that your refund was issued already and the confirmation email was sent. 

  Next time if you want to request a refund for your purchase, you can go to the support section on our website and either talk to our agents in the live chat or send an email: https://support.inpixio.com/hc/en-us

  Our team is always there to assist you with all your questions.

  Regards, 
  inPixio Team 

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