Server busy

Completed

Carl O Brown

• April 10, 2020 14:02

I can;t seem to get updates so that I can use your program. to edit a picture. when will this change and why don't you have more routers or servers to relieve this issue?

0

• Official comment

  

  Lola

  • April 13, 2020 11:18

  Hi Carl,

  Thank you for your request. I apologize for the issue you are experienced with the software update.

  In general, I would advise you to disable your antivirus and firewall software that may block software from downloading additional components from the Internet. Also, please try to reinstall the software.

  It's important to understand which software version you are trying to update so I have created a ticket request for you. Our technical agent will respond to you shortly.

  Regards!

  inPixio Team

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