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Need to get back to version 11



  • Official comment

    Hello Graeme,

    Thanks for sharing that you like inPixio 11 more and that you need help with getting it back to work. We have created a ticket for your case to assist you further. 


    inPixio Team 

  • Kreader

    I agree with Graeme, Version 11 is much better than 12. The removal tool on version 11 is far superior to version 12. Also having the photos before and after the one you are working on is far superior in 11 than having to go back and forth in 12.  I to was using version 11 the other day when it stopped working and I was logged out, and now I cannot get back in to Inpixio at all, and of course no one reples to my emails. 

  • Lina

    Hello Kreader,

    Thanks for sharing your feedback on versions 12 and 11, we appreciate it. We will be glad to help you fix version 11 so you can use it again. We will make sure your emails are followed up.


    inPixio Team

  • Larry Maras

    I bought a new computer. I have been trying for a week to get version 11. I am logged in but it keeps leaving watermarks. Version 11 is FAR superior to twelve. So far customer service has been unable to help me. Someone please help if you want me to buy another annual license. I will not use version 12.

  • Megan

    Hello Larry, 

    Thank you for letting us know you want to use inPixio Photo Studio 11 but it leaves watermarks on your photos. 

    As I see our support agent escalated your situation to the tech team to look into. Once she has a reply, she will follow up with you right away. 

    Thank you for your patience. 

    inPixio team 


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