My account won't turn on

Answered

Sean O'Brien

• March 03, 2023 01:52

When I enter the program, I get the box that says I am using the trial version.  But I purchased a year membership.  Please help.  Thank you

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• Official comment

  

  Megan

  • March 04, 2023 16:48

  Hello Sean, 

  Thank you for letting us know you had an issue activating your license. As I see you contacted our support agent who helped you with activation. 

  Feel free to let us know in case you have any questions. 

  Regards, 
  inPixio team 
• 

  Rudy Anderson

  • March 06, 2023 23:57

  So how am I to learn from this if all you say is, "Oh, I see you found your solution."?

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• 

  Megan

  • March 07, 2023 17:25

  Hi Rudy, 

  Thank you for letting us know you did not find the answer to your question on our forum. We encourage you to check our knowledge base articles if you want to learn. We have articles on:

  Getting Started

  How-To's and Tips

  Account Management & Subscriptions

  Troubleshooting

  Click on any of the topics to see the full list of articles. 

  Feel free to create a new post here on our forum if you have any questions. 

  Regards,
  inPixio team 

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