IMMEDIATE REQUEST FOR A REFUND PURCHASE OF STUDIO 12 ULTIMATE

Answered

christa Bidgood

• February 11, 2023 06:06

CANNOT ACCESS ANYTHING AFTER DOWNLOAD TRIED ALL THE DIFFERENT WAYS TOOK ME AN HOUR RESEARCHING GOOGLE. HAVE SENT COPY OF SUMMARY PURCHASE WITH ALL THE DETAILS.  THIS STUDIO AS FAR AS MY EXPERIENCE SHOW ME CAN NOT BE INSTALLED AFTER DOWN LOAD. NOW WAITING FOR RESPONSE WILL BE OFFERING REVIEW ON ALL SOCIAL MEDIA IF THERE IS NO RESPONSE AND REPORTING A SCAM.

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• Official comment

  

  Megan

  • February 13, 2023 09:11

  Hi Christa, 

  Thank you for letting us know your license of inPixio Photo Studio 12 Ultimate does not work and you are applying for a refund. I will create a new support case ticket for you to help you with your request. Please make sure to check your inbox. 

  Regards, 
  inPixio team 
• 

  Westland

  • October 03, 2023 22:37

  I doubt Christa that you will ever see your money again.  InPixio is a scam and their software is essentially a virus.  eally it should be registered as one at Google, Bing and with McAfee.  I have been trying to get a refund, but they don't have any method on their site to request it.   

  They say 30 days money back guarantee ... but find me a way to exercise that.   It's nowhere on their site.   I don't know why these guys are still in business.

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• 

  Lina

  • October 06, 2023 15:08

  Hi, 

  Thanks for sharing your opinion on our services. We also appreciate sharing your concerns that the program contains a virus. We'd like to let you know that inPixio is absolutely secure but some antiviruses can falsely report that it is harmful. In this case, we advise adding inPixio to the exceptions of your antivirus. 

  Let us inform you that your refund was issued already and the confirmation email was sent. 

  Next time if you want to request a refund for your purchase, you can go to the support section on our website and either talk to our agents in the live chat or send an email: https://support.inpixio.com/hc/en-us

  Our team is always there to assist you with all your questions.

  Regards, 
  inPixio Team 

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