Could you explain me why you haven’t refunded me so far… what kind of promises YOU and YOUR Company you represent is making ????
From: Mia (InPixio Support)
Sent: Monday, 5 December 2022 15:37
To: Michel Degehet
Subject: [inPixio] Re: Status of my refunding related to the cancel of deal of 19.11.2022
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We wanted to let you know your request (3784601) has been updated. This is an automatic message and you don't need to respond unless you want to add anything to your case.
Dec 5, 2022, 09:37 EST
Thank you for your reply. I am so sorry to hear that you have had such a poor experience with inPixio.
Customer satisfaction is always the number one priority for us. I'm deeply sorry that it wasn't clearly demonstrated to you.
As requested by you, I have processed the refund in the amount of 107,47 EUR and it should reflect in your bank account in 5-7 business days.
You will also get a confirmation email regarding this refund within the next 24 hours; please make sure to check your Junk, Bulk, or Spam folders if you do not see this email within this period.
If your refund has not appeared within 7 business days, please contact us and we will do our best to provide you with additional information on the status of your refund.
I’m sad to see you go, but I hope that we could work together in the future where our products will be useful for you or your business.
If you are still on the lookout for other options, please do let me know, as I’d be able to help you choose other options that might be the right fit for you.
Billing Support Specialist
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