This message occurs when there is corruption with the MSI installation file. When this error pops up, installation nor uninstallation of the inPixio software is possible.
- Use Microsoft Fix It utility from the following link to force remove the inPixio software https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed
- Reboot the computer after the Fix It utility completes
- Attempt to reinstall the inPixio software by following the link from your purchase confirmation
If the issue persists, please contact our Technical support directly.