Skip to main content

How can I access my order summary?

  • Updated

The Order Summary provides you with the access and billing information of your purchase. 

In order to access your Order Summary: 

1. Please log in to your Account

To find your purchase, please go to https://inpixio.u-bill.com/ and click "Purchase Finder" in the right upper corner of the page.

Type the email you used for the purchase in the Identification section and one of these options: your password, order ID, or the last 4 digits of the credit card you used:

 

mceclip0.png

 

Once you have entered your email address and completed the security check, you will be prompted to enter the last 4 digits of your credit card or your ZIP/postal code in case you have used your PayPal account to complete payment.

 

Screenshot_7.png

 

2. Click the order you would like to view.

 

mceclip0.png

 

There are a few reasons you might be having trouble logging into your account:

"Sorry, the information was not valid. Please try again" error:
Some information is not correct. Kindly be advised to check the 4 last digits of the credit card or your Order ID number. It usually starts with the letter "U".
 
"Sorry, email address was not found" error:
Kindly be advised to re-check your email address in order to avoid typos. If the issue persists, please try the alternative email address you may have used to complete a purchase (e.g. PayPal account email).
 
"Incorrect last 4 credit card digits. Please re-enter your last 4 digits" error:
Kindly be advised to check the 4 last digits of the credit card you used to make the purchase.

Related articles