The Order Summary provides you with the access and billing information of your purchase.
In order to access your Order Summary:
- Please log in to your Account. To find your purchase, please go to inpixiosoftwr.com and click "Purchase Finder" in the upper right corner of the page.
- Type the email you used for the purchase in the Identification section and one of these options: your password, order ID, or the last 4 digits of the credit card you used:
- Once you have entered your email address and completed the security check, you will be prompted to enter the last 4 digits of your credit card or your ZIP/postal code in case you have used your PayPal account to complete payment.
- You will see the list of your purchases. To see the details of a particular order, click "View and manage" next to it.
There are a few reasons you might be having trouble logging into your account:
"Sorry, the information was not valid. Please try again" error:
Some information is not correct. Kindly be advised to check the 4 last digits of the credit card or your Order ID number. It usually starts with the letter "U".
Some information is not correct. Kindly be advised to check the 4 last digits of the credit card or your Order ID number. It usually starts with the letter "U".
"Sorry, email address was not found" error:
Kindly be advised to re-check your email address in order to avoid typos. If the issue persists, please try the alternative email address you may have used to complete a purchase (e.g. PayPal account email).
"Incorrect last 4 credit card digits. Please re-enter your last 4 digits" error:
Kindly be advised to check the 4 last digits of the credit card you have used to make the purchase.