For licenses purchased after November 2020 customers no longer receive a license key to activate the software.
When you purchase a personal subscription or are assigned a subscription by your organization, you'll be sent an email prompting you to create a password for your inPixio account that becomes connected with the license.
Once you've completed your inPixio Account signup, you can activate the software with your inPixio Account username/password.
Please find the activation instructions for different versions of inPixio software here:
How to activate inPixio Photo Studio?
Please note - if you are using an activation code to activate the software, please check your Inbox and Spam/Junk folder to retrieve the activation code.