Error message says that my email or password is incorrect

Having trouble signing in? Don’t worry, we can help.

If you typed in your email and password and received an error message, it means that either your email or password is incorrect. As a security precaution, we don't reveal if it is your email or your password that is incorrect. As soon as one of those is revealed, it's easier for a hacker to get in. Consider that your free tip for the day. 

What you need to do is click forgot password and type the email address you have been trying. 

Please check your Spam/Junk folder in case you don't see the Reset password email in your main Inbox. Then, reset your password.

If you receive an error message Sorry, inPixio does not recognize that email after putting in your email address, then it means that the email account you are trying is not registered with inPixo. Repeat the process but this time use another email address you have (different email used for the purchase).